We take your privacy seriously. This Policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you hold over your own information.
All personal and financial data is held under SSL-encrypted infrastructure. Access is restricted to authorised personnel on a strict need-to-know basis.
pak888 does not sell, rent or trade your personal information to unaffiliated third parties for their own marketing purposes. Ever.
You have the right to access, correct, export or request deletion of your data. Section 9 sets out exactly how to exercise each right.
Identity documents — including CNIC and passport scans — are processed only for verification and AML compliance. Documents are never shared for marketing purposes.
We use cookies for session management, fraud prevention and platform analytics. Section 7 describes each cookie category and how to manage your preferences.
Privacy-related requests and complaints are handled directly by our team. Contact details and response-time commitments are provided in Section 12.
This Privacy Policy ("Policy") describes how pak888 ("we", "us" or "our"), operating the online gaming platform accessible at pak888.cam (the "Platform"), collects, uses, discloses and safeguards personal information relating to individuals who visit the Platform or register an Account ("you" or "the User").
pak888 is an online gaming information and wagering platform serving players in Pakistan and the wider South Asian region. All services and all personal data processing activities described in this Policy are conducted in English. Where we reference payment services familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — we do so as contextual references only. These providers do not endorse or facilitate gambling, and nothing in this Policy implies otherwise.
By registering an Account, making a deposit or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
Pakistani Users — Legal Note: This Policy does not constitute legal advice. Pakistan's data protection framework is evolving. Users are responsible for understanding their rights and obligations under applicable Pakistani law, including any provisions of the Pakistan Telecommunication (Re-organisation) Act and forthcoming personal data protection legislation. pak888 does not claim authorisation from any Pakistani government body, the PTA or the State Bank of Pakistan in connection with this Policy or the Platform generally.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, residential address, date of birth, financial information and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, erasure or destruction. |
| "Account" | A registered user account created on the Platform, enabling access to gaming services and financial transactions. |
| "KYC Data" | Identity and address verification documents submitted pursuant to Know Your Customer requirements, including CNIC, passport, utility bills and selfie/liveness data. |
| "Cookies" | Small text files placed on your device by the Platform to enable session management, analytics and certain Platform functionality. |
| "Third Party" | Any individual or organisation other than you and pak888, including payment processors, game content providers, analytics providers and regulatory authorities. |
| "Controller" | The entity that determines the purposes and means of Processing Personal Data. pak888 is the Controller in respect of data processed under this Policy. |
| "Processor" | Any entity that processes Personal Data on behalf of the Controller pursuant to a data processing agreement. |
pak888 is the data controller in respect of all Personal Data collected and processed in connection with the Platform. As controller, pak888 determines the purposes for which, and the means by which, Personal Data is processed.
If you have any questions or concerns about how your Personal Data is handled, or if you wish to exercise any of the rights described in Section 9, please contact our privacy team using the details provided in Section 16.
We collect Personal Data through several channels. The categories of data we collect, and the primary context in which they arise, are set out below.
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Information | Full name, email address, date of birth, residential address, username, password (hashed) | Account registration |
| KYC / Identity Documents | CNIC or passport scan, proof of address (utility bill / bank statement), selfie or liveness video | Identity verification |
| Financial Information | Deposit and withdrawal amounts (PKR / Rs), preferred payment method references, transaction history | Payment processing |
| Communications Data | Live chat transcripts, support email content, feedback submitted through the Platform | Customer support interactions |
| Responsible Gambling Preferences | Deposit limits, loss limits, self-exclusion requests, cool-off period activations | Responsible gambling tool use |
When you access the Platform, certain technical data is collected automatically by our systems:
We may receive Personal Data about you from third-party sources in limited circumstances:
We process your Personal Data on the following legal bases:
pak888 uses your Personal Data for the following purposes:
Where you have opted in to receive marketing communications, we may use your email address and, where applicable, in-platform notification preferences to send you information about promotions, new games and special offers relevant to Pakistani players — including cricket season offers, PSL match promotions and seasonal bonuses. You may unsubscribe from marketing communications at any time by following the unsubscribe link in any communication or by contacting us at [email protected].
No Data Selling: pak888 does not sell, rent, trade or otherwise transfer your Personal Data to unaffiliated third parties for their own independent marketing or commercial purposes. Data is shared with third parties only as described in Section 8 of this Policy.
The Platform uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate certain features and collect usage data. The main categories of cookies we use are as follows:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, load-balancing. Essential for the Platform to function correctly. | No — required for core functionality |
| Functional | Remembering your language preference, display settings and responsible gambling limit configurations between sessions. | Yes — via browser settings |
| Analytics | Aggregated, anonymised data about page views, feature usage and session duration to improve Platform performance. No individual user profiles are built. | Yes — via cookie preference centre |
| Fraud Prevention | Device fingerprinting and behavioural signals used to detect account takeover attempts, bot activity and suspicious transaction patterns. | No — required for security |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impair your ability to use some Platform features, including Account login and payment functionality. We do not currently respond to browser-level "Do Not Track" signals, as there is no universally accepted standard for how such signals should be interpreted.
pak888 shares your Personal Data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.
We engage trusted third-party service providers who process Personal Data on our behalf under written data processing agreements that require them to maintain appropriate security standards and to process data only on our documented instructions. Categories of service providers include:
We may disclose Personal Data to regulatory bodies, law enforcement agencies, courts or other governmental authorities where required to do so by applicable law, court order, or to protect the rights, property or safety of pak888, its users or the public. Where legally permissible, we will notify you before disclosing your data.
In the event of a merger, acquisition, restructuring or sale of all or part of pak888's business, your Personal Data may be transferred to the relevant acquiring entity as part of that transaction. We will notify you in advance of any such transfer and the privacy terms that will apply.
Contextual Reference Only: When you initiate a transaction, your payment data is processed by the relevant payment processor in accordance with their own privacy and data security policies. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are contextual references to well-known Pakistani payment services. These providers do not endorse gambling and are not data-sharing partners of pak888. Users should review the privacy policies of any payment provider they use independently.
Subject to applicable law and certain limited exceptions (such as our legal obligation to retain AML and KYC records for prescribed periods), you have the following rights in relation to your Personal Data:
Request a copy of the Personal Data we hold about you, together with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held about you. Some corrections can be made directly through your Account settings.
Request deletion of your Personal Data where processing is no longer necessary or where you withdraw consent, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Receive a copy of data you have provided to us in a structured, machine-readable format, where technically feasible.
Object to processing based on legitimate interests or direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of the above rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and a clear description of the right you wish to exercise. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you.
We retain your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
When retention periods expire, data is securely deleted or anonymised in a manner that prevents re-identification. You may request early deletion subject to our legal retention obligations as described in Section 9.
pak888 and some of its third-party service providers may process your Personal Data in countries outside Pakistan. Where Personal Data is transferred internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Safeguards may include:
By using the Platform, you acknowledge that your data may be transferred and processed in jurisdictions outside Pakistan. If you have questions about the safeguards in place for a specific transfer, please contact us using the details in Section 16.
The Platform is strictly intended for adults aged 18 and over — or such higher minimum age as is required by the operator's applicable license jurisdiction. We do not knowingly collect Personal Data from individuals under the minimum age requirement.
Minors are strictly prohibited from using this Platform. If we become aware that we have inadvertently collected Personal Data from a person under the minimum age requirement, we will immediately delete that data and suspend the associated Account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected]. Please note that being aged 18+ does not automatically make online gambling lawful in Pakistan — local law applies and users are responsible for compliance.
We employ KYC age verification measures, including document checks, to confirm the age of Account holders prior to enabling real-money services. These measures are described in our Terms and Conditions.
pak888 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
Notwithstanding the above, no system is completely immune from security vulnerabilities. You are responsible for maintaining the security of your Account credentials and should notify us immediately at [email protected] if you suspect your Account has been compromised.
The Platform may contain references to third-party payment providers and other services that are external to pak888. This Policy applies exclusively to data processing carried out by pak888 in connection with the Platform. pak888 is not responsible for the privacy practices of third-party websites or services, and we encourage you to review the applicable privacy policies of any third-party service you use.
pak888 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Users by email notification or via a prominent notice on the Platform, with a minimum of fourteen (14) days' advance notice where practicable. The "Last Updated" date at the top of this Policy will be revised to reflect the date of any amendment.
Your continued use of the Platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, please discontinue use of the Platform and contact us to request Account closure in accordance with our Terms and Conditions.
We recommend that you review this Policy periodically to stay informed about how we protect your personal information.
For all privacy-related queries, rights requests or complaints, please contact pak888 using the details below. We are committed to handling all privacy communications professionally and promptly.
You now have a full picture of how pak888 handles your personal data. Visit the homepage, review our responsible gambling tools, or browse our FAQ for quick answers.
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